Privacy Policy

Privacy Policy - The Tripsmiths Ltd Group of Companies Privacy Promise

At Tripsmiths Ltd and Group Companies (including TS Travel Ltd and Tripsmiths Media) your privacy is treated with respect. We promise that we will tell you what personal data we use and how we use it to ensure your holiday not only caters for your personal needs but is also safe.

We will ensure compliance with the General Data Protection Regulations (EU) 2016/679, as well as with the Data Protection Act 1998 (and any amendment of or replacement for that Act) and the Privacy and Electronic Communications (EC Directive) Regulations 2003 (and any amendment of or replacement for those Regulations), and any other data protection laws that apply from time to time (the "Data Protection Laws").

In this privacy policy, references to 'Tripsmiths Ltd' ', 'we', or 'us' mean Tripsmiths Ltd , a company registered in England and Wales with registration number 10502015 and its subsidiary TS Tours Ltd with registration number 12057096 with its registered office address 4-6 Canfield Place, London NW6 3BT.

Tripsmiths Ltd is a data controller in that we determine the purposes and means of the processing of personal data that we collect. We are registered with the Information Commissioner's Office under reference no. ZA531468.

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. Any questions concerning personal data including any requests to exercise your legal rights should be addressed to 4-6 Canfield Place, London NW6 3BT. or email us at [email protected]

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues ( We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

As a travel business, we need to collect certain personal data from you to ensure that we can make the arrangements for your holiday with the operator and other suppliers, and, where we act as principal tour operator for your package, in order to perform your holiday contract services. We would also like to collect your personal data to able to provide you with details of future holidays and for the other purposes set out in this policy.

Through our website we provide links through to certain third-party websites. If you access those websites via our website, any personal data you choose to provide to or is collected by the third-party website operator shall be subject to the third party's privacy policy. Accordingly, Tripsmiths Ltd is not responsible for your information that third parties may collect through these websites and this Privacy Policy does not apply. When you leave our website, we encourage you to read the privacy notice of every website you visit.

This Policy is organised into the following sections:

1. Personal data that we collect

2. Purposes for which we use your personal data

3. How Personal Data is collected

4. Security and retention of your personal data

5. Sharing your personal data

6. Your rights

7. Cookies and other tracking technologies

8. Glossary

9. Updates to our Privacy policy

To read the full privacy policy, click here